General Terms and Conditions (hereinafter referred to as "SKU") INDODAX is a provision that contains terms and conditions regarding usage of products, services, technology, service features provided by INDODAX including, but not limited to Website use, Indonesian Bitcoin Pocket and INDODAX Trading Platform (Trading App) (hereinafter referred to as the "INDODAX PLATFORM”) as long as it is not specifically regulated as stated in the registration section of the INDODAX Account created on the day and date listed in Account registration section https://indodax.com, an inseparable entity and approval of this SKU.
By registering as a Member/Verified Member, You declare it has been READING, UNDERSTANDING, AGREE and OBSERVE Terms and Conditions below. You are advised to read all terms and conditions carefully before using INDODAX platform services or all services provided, and together with this you agree and commit yourself to all activities in this SKU with the following terms and conditions: DEFINITION As long as the context of the sentence does not specify otherwise, the terms or definitions in the SKU has the following meanings:
REGISTRATION PROCESS/MEMBER REGISTRATION MEMBER INFORMATION AND DATA
IDENTIFICATION AND MEMBER/VERIFIED MEMBER ACCOUNT NAME
ACCOUNT MEMBER/VERIFIED MEMBER MEDIA INFORMATION Member/Verified Member can find out their Account information through INDODAX service provided and set by INDODAX. MEMBER/VERIFIED MEMBER DATA CHANGES
SCOPE OF INDODAX TRADING ACTIVITIES Website allow Verified Member to conduct trading activities on Website about:
PROCEDURES FOR INDODAX TRANSACTIONS
Transaction fees in INDODAX seen from the online process can be viewed periodically and change at any time based on the policy of INDODAX.
DISCLAIMER, DELAY, AND CANCELLATION OF TRANSACTIONS
INDODAX program is official program provided by INDODAX in services, the program can change at any time in accordance with INDODAX policy. This program includes:
INDODAX SUPPORT SERVICES INDODAX provides services in Mobile Application (hereinafter referred to as "Cellular Application"), with the following conditions:
COMPLAINT HANDLING STANDARDS Member/Verified Member Complaints here are related to data violation notifications and/or if problems occur about ownership of Digital Asset owned by Member/Verified Member. If these problems occur, the following mechanisms that must be done by Member/Verified Member include:
STATEMENT AND GUARANTEE
RESTRICTION Without reducing the intent of provisions regarding restrictions contained in the SKU, then the Member/Verified Member is prohibited from doing the following:
CONFIDENTIALITY While working with INDODAX and at any time afterwards, then:
INTELLECTUAL PROPERTY RIGHTS
MEMBER/VERIFIED MEMBER ACCOUNT BLOCKING AND FREEZING
TAX That taxes on trading activities of Digital Asset are taxes borne by each activity actor, in this case Member/Verified Member and INDODAX. Member/Verified Member can consult tax payments to Personal Tax Consultants, and Indodax does not cover Member/Verified Member taxes unless otherwise specified in these Terms and Conditions.
INDODAX has implemented network and security actions as information security network against unauthorized access to the use, changes and/or disclosures of Account, with security standards that are in accordance with the provisions of the applicable legislation. The entry of parties is responsible for access in the use, change and/or disclosure Account from third parties due to the Member/Verified Member negligence and/or errors resulting in the risk borne by the Member/Verified Member, then INDODAX will not provide compensation and/or liability in any form to Member/Verified Member or any other parties for any risks, responsibilities and demands that may arise due to the negligence/deliberation/error of the Member/Verified Member in providing information.
DISPUTE RESOLUTION Any conflicts, disputes or opinion differences (hereinafter referred to as "Disputes") arising in connection with the implementation of cooperation will be settled in the following ways:
LEGAL DOMICILE SKUs are made, interpreted and enforced based on the laws of the Republic of Indonesia. Indodax.com and Member/Verified Member agreed to choose a common and unchanging legal residence at the Registrar's Office of the West Jakarta District Court. MISCELLANEOUS
GENERAL TERMS AND CONDITIONS OF MEMBER/VERIFIED MEMBER INDODAX.COM HAS BEEN ADJUSTED TO THE TERMS OF APPLICABLE LAW REGULATIONS
All information related to Privacy and Security that is conveyed must also be an awareness of Indodax Account Holders / Members so that it can be effectively implemented. There are several things that need an active role from the members of Indodax as the account owner. Next we need to convey tips on protecting your Indodax member account. (this information can be accessed through the page https://help.indodax.com/tingkatkan-keamanan-akun-indodax/)
There are various possibilities why your account can be used by others:
There are several indicators if your account is being hacked: